A qualifying Out of Warranty unit can be exchanged for any new controller model for either a new controller or a controller with pre-paid subscription term of 2 or 5 years is purchased. And a qualifying 3G Modem can be upgraded for the 4G Modem if a unit has an active subscription. The new controller/modem and subscription prices are discounted offers only available to qualifying units at the discretion of ETwater. The pre-paid subscription term includes full access to all ETwater services, including flow monitoring service for the duration of the term.
ETwater (JAIN Irrigation) allows current customers to exchange an irrigation control unit for the latest comparable model or to upgrade the 3G modem on their unit to the 4G network at a discounted price, provided that there is (a) an active subscription and (b) the unit has been qualified for the program by ETwater. Qualifying units are subject to the discretion of ETwater and are not available in all circumstances.
The discounted pricing is dependent on the customer adhering to the exchange or upgrade terms along with pre-payment for the new controller/modem, including options to add a prepaid subscription term of 2, 3 or 5 years. The exchange discounted price for a new 4G controller includes the Flow Monitoring service. Applicable taxes and shipping costs are not included. The ETwater HermitCrab is not an eligible unit for this program.
OUT OF WARRANTY EXCHANGES AND MODEM UPGRADES WILL NOT BE PROCESSED WITHOUT CONFIRMED SUBSCRIPTION SELECTION AND PAYMENT.
Out of Warranty Exchanges and Modem Upgrades are processed as an RMA and are subject to the ETwater RMA Terms and Conditions. The authorized unit being exchanged for the latest comparable model or 3G modem being exchanged for the 4G modem must be returned to ETwater within ten (10) days. Return Shipping Labels are provided.
RMA Cases without a shipping address confirmation and consent to proceed will not be processed. Qualification for the Out of Warranty Exchange and Modem Upgrade Program is at the sole discretion of ETwater. The Out of Warranty Exchange and Modem Upgrade Program is only available through ETwater or a verified ETwater Partner.
Pre-Payment is required before shipment.
The terms of the Out of Warranty Exchange or Modem Upgrade are null and void if (a) the qualified Out of Warranty unit or quali-fied 3G Modem is not received by ETwater within ten (10) days, or (b) the pre-paid subscription is canceled prior to the end of the term. If an exception to the Out of Warranty Exchange or Modem Upgrade terms occurs, an invoice for the full list price for either the new unit or new 4G Modem ($700) shipped will be issued. All subscription cancelations are subject to the standard early termination fee. Standard Net 30 terms of payment apply. The customer is responsible for all return shipping costs.