Streamlining Customer Communication: Transitioning to Daily Water Use Updates

May 24, 2023 12:00 pm
DJ Caldwell

JAIN by Rivulis

Effective and efficient communication is vital in today’s digital age, where we often feel overwhelmed with information. We understand that receiving multiple emails throughout the day can be overwhelming, which is why we’re changing how we provide valuable information about your irrigation system.

During this webinar, we’ll walk you through our new approach of condensing multiple email alerts into one daily email. In addition, the one report can provide information on all the properties where you manage water. 

There are 16 types of irrigation alerts JAIN Unity is continuously watching concerning your irrigation system and landscaping. We’ll provide tips and best practices on maximizing the value of the daily water usage email, including how to set up personalized alerts, analyze trends, and optimize your water management practices. And we’ll review what the alerts mean and the steps needed after a problem is identified.

During this webinar, you will learn:

  1. How to read the Irrigation Daily Digest Report 
  2. How to include all your properties in one report 
  3. Learn what the alerts mean and how to respond to them 
  4. What steps to take to maximize the value of the information 

JAIN by Rivulis

DJ Caldwell


DJ Caldwell has been a Regional Sales Manager at Jain ETwater since 2016 for the Colorado, Utah, Wyoming, Montana, and New Mexico territories. He came to ETwater from CPS Distributors, Inc. (Colorado Pump & Supply), the largest wholesale distributor of pump, irrigation, and landscape supplies in the Rocky Mountain Region, where he held positions in branch management and outside sales. Prior to that he was the Irrigation Division Manager for Environmental Designs Inc., a company specializing in landscape design, construction and maintenance based in Henderson, Colorado.

“Because they provided both a superior service to the landscape contractors and substantial water savings for our customers, ETwater became the preferred weather-based smart irrigation controllers when I was at Environmental Designs. Even throughout some of the hottest years on record in Colorado we were able to keep our customers’ properties looking great while still consistently saving them water with their web-based water management system. I’ve thoroughly enjoyed being part of the ETwater team and working with my customers and distributors in the region to support their success in water management.”

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