Heads Up! Scheduled Maintenance Ahead 🛠️ Overnight Thursday, January 18th

Scheduled Maitenance

Hi JAIN Unity / ETwater Family,

Hope this message finds you in good spirits! We’ve got a bit of news to share regarding some TLC for our Unity platform.

📅 Maintenance Window: Thursday, January 18, 2024

🕐 Time: 1:00 AM to 4:00 AM (Pacific Standard Time)

Estimated Duration: 3 hours (although we’re shooting for a speedy resolution!)

What does this mean for you? Well, during this time, you’ll be taking a short break from:

  • 🖥️ jainsunity.com (Customer UI)
  • 📱 m.jainsunity.com (Mobile UI)

Specifically, here’s what you won’t be able to do during while Unity is offline:

  • 🔧 Access or tweak your site/controller/landscape settings
  • 📲 Send SMS commands to your controllers
  • 📧 Receive any email alerts (Don’t worry, they’ll catch up with you post-maintenance)

Oh, and a heads up for your irrigation controllers—they’re taking a short break from connecting to the platform during the scheduled maintenance, too. But fear not, they’ll continue to execute their last watering schedule, which for most controllers will be from the day before, Wednesday, January 17th, that have been downloaded around 4-6 PM your local time.

We know—temporary separations are tough, but we promise it’s for the greater good of a snappier, shinier automatic irrigation system. 🌟

Thanks a bunch for your understanding! If you’ve got any burning questions, reach out to us by phone (888) 685-5505, email etw_service@jainsusa.com or on our Live Chat.

Remember, every drop counts! Thanks for your cooperation in conserving water.

The JAIN Unity / ETwater Team

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